Privacy and Terms of Service

Privacy Policy

dinkylune pty ltd and Kylie Dunn ("Company", "we" or "us") respect your privacy and are committed to protecting it through this Privacy Policy.This Privacy Policy governs your access to and use of www.kyliedunn.com and www.dinkylune.com (and their .au domains - the "Websites"), including any content, functionality and services offered on or through the Websites, whether as a guest or a registered user.When accessing the Websites, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Websites and in email, text, or other electronic messages between you and the Websites.Please read the Privacy Policy carefully before you start to use the Websites. By using the Websites or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. Through the use of www.kyliedunn.com and/or www.dinkylune.com you are herein consenting to the following data procedures expressed within this agreement.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Websites or on or through any of its features/register on our Websites, make any purchases through the Websites, use any of the interactive or public comment features of our Websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@kyliedunn.com.

Information We Collect About You

When you access the Websites, the Company will learn certain information about you during your visit when you choose to enter information. We collect information that users provide by filling out forms on the Websites, communicating with us via contact forms, providing comments or other feedback, and providing information when ordering a product via the Websites. We use information you provide to us to provide the service and/or deliver the requested product, to improve our overall performance.

Information We Collect Through Automatic Data Collection Technology

As you navigate through our Websites, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Websites. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Websites and our service offerings. To the extent that you voluntarily provide personal information to us, our systems may associate the automatically collected information with your personal information.

Use of Cookies

Similar to other commercial websites, our website utilises a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Third Party Use Of Cookies

This website is hosted on Squarespace, which uses their own cookies for analytics purposes. We have no control over those cookies and the information collected, and have no visibility other than generic site visit data. To the best of our knowledge, there are no other third-party tracking software components in the website.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia or the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to services in the United States, and computers in Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Where any links to external sites are included on our Sites they do not indicate an endorsement or approval of the content on those sites. We will not be held liable for any activity or content that occurs through another site, and we will never, to the best of our knowledge, link to a suspect or dangerous site. We do not warrant or guarantee the accuracy or legitimacy of any content on any site that is linked to from our Sites.We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services - we strongly advise you to review the Privacy Policy of every site you visit.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our newsletters, sign up through any of our forms using your email address or make a purchase on our Websites. For further information see the email policies below.

Email Policies

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.We will maintain the information you send via email in accordance with applicable federal law. We use an accredited email service to capture, retain, and communicate with email subscribers - this is currently ActiveCampaign. In compliance with the CAN-SPAM Act, all emails sent from our organisation will clearly state who the email is from and provide clear information on how to contact the sender. Our emails provide users the opportunity to opt-out of receiving communications from us by using the unsubscribe option located at the bottom of any email they receive from us at anytime.

How And Why We Collect Information

The Company collects your information in order to record and support your participation in the activities you select. As a visitor to our Websites, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or purchase products that you are required to provide information. If you are outside the European Union and opt to receive any free resources, free training programs, register for a webinar, or purchase any products sold by the Company on our Websites, we will automatically enroll you to receive our promotional email communications, including our regular newsletter. If you do not wish to receive this communication, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to support@kyliedunn.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, free training programs, register for a webinar, register for a seminar, or purchase any products sold by the Company on our Websites, we will only enroll you to receive our free email communication if you affirmatively consent to it. If you do not wish to receive this communication, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to support@kyliedunn.com requesting to unsubscribe from future emails.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of presenting our Websites and their contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Disclosure Of Your Information

We do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information and Secure Information Transmissions?

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorised access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. Email is not recognised as a secure medium of communication and we request you do not send sensitive, confidential or financial information to us through that medium. The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.

Policy Changes

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data.You have the right to object to the processing of your data and the right to the portability of your data.To exercise these rights please email us at support@kyliedunn.com. To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Terms of Service

Our Sites, www.kyliedunn.com and www.dinkylune.com are only available for your personal use. These Terms of Service apply to both of the websites owned and managed by Kylie Dunn (dinkylune pty ltd). The “Sites” are www.kyliedunn.com and www.dinkylune.com (and their .au domains). When you access any of these sites you are agreeing to all of the Terms set out below.

Acceptable Website Use

By accessing the Sites you agree to be bound by, and comply with, the terms outlined on this page, and all of the applicable laws and regulations that are afforded by them. If you don’t agree then please leave the Site now, and we won’t say anything more about it. Applicable copyright law protects all of the content on our Sites. You agree to use our Sites for lawful reasons, which means that you agree to not diminish other people’s ability to access or enjoy the content on this site. Where you are able to interact with other users, you agree to keep the Golden Rule utmost in your mind – don’t harass, intimidate or distress others. Unless you have written consent, you must not use our content in any way outside of our Sites.

I am not an expert - the liability stuff

Apart from the fields of information/records management and training and assessment, I do not hold any qualifications in the other material on these sites. I am not qualified in any area of financial, psychological, marketing, or legal matters. The information contained in or made available through our sites (dinkylune.com and kyliedunn.com) should not be considered a replacement for professional advice or services. We make no representations or warranties concerning any treatment or action by any person following the information offered or provided within or through the Sites. We will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance. We do not warrant that the Sites will be uninterrupted or error-free, that defects will be corrected, or that any part of our Sites, or the servers that make it available, are free of viruses or other harmful components.

Intellectual Property Rights

All of the content on these sites (including, but not limited website content, artwork, downloads, ebooks and newsletters) are the intellectual property of, and shall remain the sole property of Kylie Dunn. The use of our content, artwork and intellectual property is forbidden without the express written consent from Kylie Dunn. You must not:

• Republish material from the Sites without prior written consent.

• Sell or rent material from our Sites.

• Reproduce, duplicate, create derivative, copy or otherwise exploit material on our Sites for any purpose.

• State or imply any sponsorship of your site by us or by the Sites, through the inclusion of any commentary associated with a link to our Sites.

• Frame or inline link any of the content of the Sites, or incorporate into another website or other service any of our material, content or intellectual property.

Restricted Access

We reserve the right to restrict access to parts of our websites in the future, should the need arise.

Limitation of Liability

To the extent permitted by law, in no circumstances (including negligence) will our Sites, our officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result directly or indirectly from, an inability to access or use the material on the Sites, or the products, or third-party material or products made available through the Sites, even if we are advised beforehand of the possibility of such damages. If you are unhappy with the Sites, the material, products or services on the Sites, or with our Terms of Service, you sole and exclusive remedy is to discontinue using any and all of those things listed above. Since we are continually developing and adding content to the Sites, we make no warranty of any kind, as to the accuracy, completeness or appropriateness of the content at any point in time.

Refund Policy

Where the product or service that you purchase from this site is broken, not able to be used, or is not as it was explained in the product page, please contact us for a refund of your purchase – upon proof of the problem being provided by you. We do not provide refunds because you have changed your mind.

Contact Us

The Company welcomes your questions or comments regarding the Privacy Policy and Terms of Service:

dinkylune Pty Ltd, 1st Floor 160 Collins Street, Hobart TAS 7000, Australia

Email Address: support@kyliedunn.com Effective as of May 26, 2018